Responsible Gaming at Winshark

Gambling should stay entertaining. Winshark provides free tools to help you stay in control, and works with independent organizations that support players who need help. This page explains every tool available and where to find outside support.

Age Requirement

You must be at least 19 years old to register at Winshark (18+ in Alberta, Manitoba and Quebec, matching each province's legal gambling age). Age is verified during KYC before your first withdrawal, and accounts found to belong to a minor are closed immediately with any funds returned.

Tools to Stay in Control

🛡️ Deposit limits — set daily, weekly or monthly caps on how much you can add to your account

🛡️ Loss limits — cap how much you can lose in a given period

🛡️ Wager limits — cap total stakes placed over a set timeframe

🛡️ Session time reminders — pop-up alerts after a set amount of continuous play

🛡️ Cooling-off period — temporarily lock your account for 24 hours to 6 weeks

🛡️ Self-exclusion — permanently or semi-permanently close your account (6 months to 5 years, or indefinitely)

All of these are available free from Account Settings → Responsible Gaming, and self-exclusion requests are processed within 24 hours and cannot be reversed early by simply changing your mind — this is intentional, to make the tool effective.

Warning Signs of Problem Gambling

⚠️ Spending more time or money gambling than you planned to

⚠️ Chasing losses by depositing again to "win it back"

⚠️ Gambling affecting your work, relationships or sleep

⚠️ Borrowing money or selling belongings to fund play

⚠️ Feeling anxious, irritable or guilty about your gambling

Get Help — Canada

Organization	Contact	What They Offer
Responsible Gambling Council	problemgambling.ca	Canada-wide resources, education, prevention
ConnexOntario	1-866-531-2600 (24/7)	Free, confidential referral service
Gamblers Anonymous Canada	gamblersanonymous.org	Peer support meetings, in-person & online
GameSense	gamesense.ca	Player education tools (BC-based, Canada-wide info)

Get Help — International

🌍 BeGambleAware — free confidential advice and support

🌍 Gambling Therapy — free online support in multiple languages

Third-Party Blocking Software

Software like GamBan or BetBlocker can block access to gambling sites, including Winshark, across all your devices — useful as an extra layer alongside self-exclusion.

FAQ

❓ Can I reverse a self-exclusion early?

No — self-exclusion is designed to be irreversible for its selected duration, even if you change your mind or contact support directly.

❓ Are deposit limits free to set?

Yes, all responsible gaming tools are free and available immediately from your account settings.

❓ What happens to my balance if I self-exclude?

Any real-money balance is paid out to your verified withdrawal method, provided KYC is complete.